Privacy and Cookie Policy

1. General Provisions

This Privacy and Cookie Policy describes how the Visit Otepää website collects, uses, and protects users’ personal data and uses cookies.

The purpose of the website is to provide tourism information, events, accommodation and dining options, and other information related to the Otepää region.

Website administrator:
Visit Otepää / Otepää Municipality
E-mail: visit@otepaa.ee

2. What Data We Collect

We may collect the following data:

  • name
  • e-mail address
  • phone number
  • IP address
  • browser and device information
  • website usage statistics
  • information submitted through contact forms
  • information submitted through feedback forms

Data is collected only to the extent necessary for providing services, improving user experience, and ensuring the proper functioning of the website.

3. How We Use the Data

Collected data may be used for the following purposes:

  • responding to user inquiries
  • providing tourism information and services
  • improving website functionality and user experience
  • analyzing statistics and visitor traffic
  • marketing and campaign activities
  • ensuring website security

4. Cookies

The website uses cookies to ensure the proper functioning of the website and to improve user experience.

Cookies may include the following categories:

Necessary Cookies

These cookies are essential for the basic functionality of the website and cannot be disabled.

Analytics Cookies

These cookies help us understand how visitors use the website so we can improve its functionality and content.

Marketing Cookies

These cookies are used to display relevant content and advertisements and to measure marketing campaigns.

Users can change their cookie preferences or withdraw their consent through the cookie settings.

5. Third-Party Services

The website may use third-party services, including:

  • Google Analytics
  • Google Maps
  • Facebook / Instagram
  • YouTube
  • CookieYes

These services may use their own cookies and process data according to their own privacy policies.

6. Data Retention

Personal data is retained only for as long as necessary to fulfill the purpose for which the data was collected or to comply with legal obligations.

7. User Rights

Users have the right to:

  • receive information about the data collected about them
  • request correction or deletion of their data
  • restrict the processing of their data
  • withdraw previously given consent
  • file a complaint with the Data Protection Inspectorate

For all privacy-related questions, please contact us at:
visit@otepaa.ee

8. External Links

The website may contain links to third-party websites. We are not responsible for the content or privacy practices of third-party websites.

9. Changes to the Policy

We reserve the right to update this Privacy and Cookie Policy when necessary. Any changes will be published on this page.